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YottaSrc Refund Policy

1. General Refund Terms:

At YottaSrc company, we are committed to providing a fair and transparent refund policy for all our customers. Our policy is designed to give you peace of mind when you make a purchase with us. We understand that sometimes a product might not meet your needs or expectations, which is why we offer refunds on our products if they are canceled within specific timeframes. This policy is part of our commitment to ensuring customer satisfaction and trust. We encourage you to read and understand these terms so you can make informed decisions about your purchases. Remember, our support team is always here to assist with any questions or concerns you may have regarding our products and services.

2. Refund Timelines:

2.1. Hosting Services: Get a refund for cPanel hosting, WordPress hosting, and reseller hosting if you cancel within 7 days of purchase.

2.2. VPS Services: Linux VPS and Windows VPS can be refunded if canceled within 2 days of the transaction date. Note: For VPS refunds requested within the allowable period, the cost for days used will not be deducted, but bandwidth usage will be charged on an hourly basis and deducted from the final refund amount.

3. Cryptocurrency Refund Policy:

Purchases made with cryptocurrencies, tokens, or digital assets are typically non-reversible, and their value can change rapidly. Therefore, we cannot issue refunds for such transactions. In certain situations, however, we might offer a credit to your YottaSrc account.

4. Understanding the Transaction Date:

The 'transaction date' refers to the day you buy any of our products or services, including the days when renewals are processed under our terms. You can cancel a product any time, but refunds are subject to our timeframe policies. Note that some products may have unique refund conditions or may not be eligible for refunds.

5. Fair Use of Refunds:

Our refund policy is designed to give you confidence in our services. We monitor refund requests to prevent abuse, such as multiple refunds for the same service or bulk purchase cancellations. We reserve the right to decline refund requests that appear abusive.

6. Special Deals and Refunds:

During promotions, such as receiving a free domain with a long-term hosting plan, different conditions may apply. If a refund is issued in these cases, it may be adjusted for the value of the free domain or other promotional items.

7. Eligibility and Process:

7.1. Eligible for Refund: Hosting (select plans), VPS (Linux and Windows, as per the timelines).

7.2. Not Eligible: Domain Name Registration/Renewals, Domain Transfers, Dedicated Servers, SEO Toolkit, IP management (change IP invoices), Licenses.

7.3. To request a refund, please open a support ticket. Refunds are not processed for cancellations done directly from the dashboard.

8. Additional Notes:

Products or services terminated for abuse or violations of our Terms and Conditions are not eligible for refunds.

9. Commitment Statement:

YottaSrc is committed to ensuring that our services meet your needs, and our refund policy is a part of that commitment. Please review our Terms and Conditions for more details on our services and policies.

Last Update 13-12-2023

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