Frequently Asked Questions
If you cannot find the answer to your question in our FAQ, you can always contact us or check the tutorials.
cPanel reseller FAQ
Orders are typically activated within 2 to 20 minutes. If your service is not activated within this time, please open a ticket.
Invoices can be paid online through your client account using any of the accepted payment methods.
You Can Cancel Any Service From The Client Account By Accessing The Service And Clicking On The Cancel Button. You Can Also Contact Us Regarding This By The Methods Available On The Contact Page.
Yes, you can do that directly from your dashboard, or you can contact us, and we will process your request.
The amount you pay per month depends on the plan you choose. We offer both fixed-price plans and pay-as-you-go options. Fixed-price plans have a set monthly fee, while pay-as-you-go plans charge based on actual usage.
For example, if you choose the "Reseller Hosting" plan, you will pay a fixed monthly rate of €1.75, plus additional charges based on your resource usage.
As an example, if you have 5 clients and use 15GB of SSD storage, 5TB bandwidth, and 50 email accounts, your end-of-month bill will be:
SSD Storage: 15GB × €0.12/GB = €1.80
cPanel Accounts: 5 × €0.20/account = €1.00
Fixed monthly rate: €1.75
The total cost for the month would be €4.55/month.
Yes, it is true, it depends on your use, you will pay according to what you use, in this way we provide Flexible service to everyone, especially to startups companies, so that they will not need to pay large invoices.
Resellers can fully brand their services. Our servers and tools are designed to be completely anonymous, allowing you to establish your brand identity without revealing our involvement.
The number of client accounts you can host depends on the reseller package you choose. Each package has specific limits, but we offer scalable options for growing businesses.
We provide a user-friendly control panel for account management, making it easy for both you and your clients to manage hosting features and settings.
As a reseller, you have complete freedom to set your own pricing structure for the hosting services you offer your clients.
We offer dedicated technical support to our resellers, ensuring you have the assistance needed for server-related issues. However, you will be responsible for first-level support to your own clients.
Yes, our control panel includes features specifically designed for managing multiple client accounts efficiently, such as bulk account management tools.
We implement robust security measures, including firewalls, intrusion detection systems, and regular security audits to ensure the safety and integrity of hosted websites.
Yes, you can upgrade your reseller package at any time to accommodate the growth of your business and the needs of your clients.
You will be responsible for billing your clients. Our system allows you to generate invoices and manage payments, but the client relationship, including billing and collections, is managed by you.
JetBackup 5 provides automated daily backups with multiple restore points. You can manage and restore backups directly from your control panel.
We offer server locations in multiple regions worldwide, including the Netherlands, Germany, Finland, France, Canada, the UK, Romania, and the USA. You can choose the location that best suits your target audience
Yes, we offer SitePad Premium Themes and Softaculous with over 250 applications, enabling easy website building and management for you and your clients.
Our plans include NVMe SSD storage, LiteSpeed Web Server, and support for PHP versions 5.1 to 8.3, ensuring high performance and compatibility.
Yes, we provide Terminal access with our reseller hosting plans, allowing secure command-line access to your hosting environment.
Yes, you can allocate disk space, bandwidth, and other limits based on your clients' needs within the total resources available in your reseller plan.
Imunify360 enhances security with malware detection, firewall protection, and proactive defense mechanisms, safeguarding your hosted websites from various threats.
No, all necessary software licenses, including CloudLinux OS, LiteSpeed, JetBackup 5, SitePad, Imunify360, and Softaculous, are included in your reseller hosting package at no extra cost.
Our control panel provides detailed analytics and monitoring tools, allowing you to track performance metrics and resource usage for each client account effectively.
We offer complimentary migration services to help you transfer existing client websites to our hosting platform seamlessly. Our technical team will assist you throughout the migration process.
Yes, you can host movie, music, and software sites, but only in DMCA-ignored locations, which can be selected at checkout.
No, adult content is strictly prohibited on our hosting
Resellers can fully brand their services. Our servers and tools are designed to be completely anonymous, allowing you to establish your brand identity without revealing our involvement.
The number of client accounts you can host depends on the reseller package you choose. Each package has specific limits, but we offer scalable options for growing businesses.
We provide a user-friendly control panel for account management, making it easy for both you and your clients to manage hosting features and settings.
Absolutely. As a reseller, you have complete freedom to set your own pricing structure for the hosting services you offer to your clients.
We offer dedicated technical support to our resellers, ensuring you have the assistance needed for server-related issues. However, you will be responsible for first-level support to your own clients.
Yes, our control panel includes features specifically designed for managing multiple client accounts efficiently, such as bulk account management tools.
We implement robust security measures, including firewalls, intrusion detection systems, and regular security audits to ensure the safety and integrity of hosted websites.
Yes, you can upgrade your reseller package at any time to accommodate the growth of your business and the needs of your clients.
You will be responsible for billing your clients. Our system allows you to generate invoices and manage payments, but the client relationship, including billing and collections, is managed by you.
Our hosting service includes a robust backup solution powered by JetBackup 5, one of the leading backup technologies in the hosting industry. JetBackup 5 offers automated daily backups, ensuring that all hosted data is securely backed up with minimal impact on server performance. As a reseller, you will have access to these backups and can restore data for your clients if needed. JetBackup 5 also provides features like incremental backups, self-service restore options, and the ability to download backup files, giving you and your clients flexibility and control over your data.
We offer complimentary migration services to help you transfer existing client websites to our hosting platform seamlessly. Our technical team will assist you throughout the migration process.
Yes, it is true, it depends on your use, you will pay according to what you use, in this way we provide Flexible service to everyone, especially to startups companies, so that they will not need to pay large invoices.