Frequently Asked Questions
If you cannot find the answer to your question in our FAQ, you can always contact us or check the tutorials.
VPS/VDS FAQ
Most orders are activated within 2 to 10 minutes. Special requests may take up to 50 minutes. If your service is not activated within this time, please open a ticket.
Invoices Can Be Paid Online From The Client Account Using A Credit Card, PayPal and Bitcoin.
You can cancel your VPS via your client dashboard or by contacting support.
Please note that cancelling the service on your own does not automatically qualify for a refund.
Yes, you can request a payment extension by contacting Sales support before your due date.
No, adult content is strictly prohibited.
Yes, but only in DMCA-ignored locations, which can be selected at checkout.
You can access all billing details and download invoices in the Billing section of your client portal.
Yes, our VPS plans come with full root/admin SSH access.
Yes, you can upgrade your CPU, RAM, and storage anytime via your client panel or by contacting support.
Refunds are available under specific conditions outlined in our Refund Policy.
Yes, each VPS includes one dedicated IPv4 address. Additional IPs are available during checkout.
Yes, we provide both Windows and Linux VPS.
YottaSrc supports more than seven payment methods, including Credit/Debit Cards, PayPal, Cryptocurrency, Payeer, Perfect Money, Binance, Alipay and more.
Yes, for automatic payments, we recommend adding a credit card to your account.
We use KVM (Kernel-based Virtual Machine) for high performance and stability.
Yes, all VPS plans include basic DDoS protection, with advanced protection available as an add-on.
Yes, as long as it complies with our Acceptable Usage Policy. Some restrictions apply, such as prohibiting cryptocurrency mining and spam-related activities.
Our support team is available 24/7 via Support Tickets.